To receive assistance from Stel Technical Support you can:

Call the special rate number 199314548 and specify your customer code

  • Landline:
    • €1.82/min (VAT incl.)
    • €0.36 (VAT incl.) for the answering fee.
  • Mobile Network:
    • (Tim, Vodafone, H3G, Wind) €2.42/min (VAT incl.)
    • €0.18 (VAT incl.) for the answering fee

Call the Stel switchboard 0532 55586 key 3 / Assistance specifying the customer code

Send a text message to 3496558055, remembering to:

  • specify customer code and contract header
  • Enter a brief description of the problem you encountered