The following channels are available for assistance:
1. Telephone Channel:
Toll-free number 800978556 by selecting the dedicated option.
Weekdays from 8:30 am to 9:30 pm (consumer customers); from 8:30 am to 7:30 pm (business customers)
2. Digital Channels:
– For sales assistance: commerciale@stel.it
– For administrative assistance: amministrazione@stel.it
– For technical assistance, submit a report by logging into your reserved area
– To receive assistance from abroad, you can call 053255586 and select the dedicated option.
For quality indicators, please refer to the dedicated page